SHIPPING POLICY
Rooted processes orders daily; however, we only ship out on Mondays & Tuesdays to prevent any plants from being delayed over the weekend in overly hot or cold temperatures. During winter months, we will include heat packs to keep your plants nice and toasty. We charge a flat shipping fee and all plants are shipped via USPS Priority Mail.
RETURN POLICY
At Rooted, we want you to be 100% satisfied with your purchase. If you are unsatisfied in any way, please contact us via email and we will do everything we can to make it right. You and your business are extremely important to us and we strive for honesty, integrity, & excellent customer service.
PAYMENT METHOD
Rooted accepts online payments by all major US credit/debit cards.
We also accept payments via Venmo.
WHOLESALE INQUIRIES
At this time, Rooted is not a wholesale nursery.